Utilities
Click each tab on this page to learn more about utility billing and services from the Village of Villa Park. If you find yourself without water in your residence, please contact Village Hall at 630-834-8500. For after-hours (between 5:00 and 7:00 pm), contact the non-emergency police phone number at 630-834-7447.
- Application, Deposit, & Fees
- Billing & Payment
- Cancel Service
- Understanding Your Utility Bill
- Municipal Electric Aggregation Program
Application for Water, Sewer, & Trash Service
An application is required to be completed for each new owner or tenant of a residence in Villa Park. These applications are available in the Finance Department at the Village Hall located at 20 S. Ardmore Avenue, or apply online here.
This application must be completed and to the Finance Department within 30 days in person or online along with one form of identification, which must be a government-issued photo ID (i.e. Drivers License, State ID). If application is not made within 30 days of occupancy, the water service will be terminated and a reinstatement fee will need to be paid to re-establish service.
Security Deposit
A security deposit is required from the applicant for each home or commercial unit to be serviced with water. The deposit is refundable upon request after 4 years of good payment history, or will be applied to your final water bill. If the residence or commercial unit to be served is not occupied by the owner, a security deposit will be required from the tenant occupying the premises. The security deposit is $150 for single-family homes, or per unit for multiple-family dwellings and is payable before occupancy. Business owners should contact the Utility Billing Clerk at 630-834-8500 for deposit amounts.
Other Related Fees
Late fees are assessed the day after your due date at a rate of 5% of your total amount due. You will receive a late notice which is mailed out the day after your utility bill is due. Any funds that are returned to the Village of Villa Park will be charged a returned check fee of $40. The amount of the check and the applicable fees must be paid by cash or money order. In the event of a returned check, your account will be placed on a cash-only basis for a one-year period. A notice will be sent to you and if not paid the water service will be terminated and a reinstatement fee will need to be paid in order to re-establish service.
Salt Creek Sanitary District
In addition to the utility bill from the Village of Villa Park, you will receive a separate bill from the Salt Creek Sanitary District. This is a fee for the cleaning of the dirty water and is separate from the fees that the Village of Villa Park charges for sewer usage. All residents are responsible for this billing.
Salt Creek Sanitary District is not affiliated with the Village of Villa Park, however, their fees are based on your water usage reported by the Village of Villa Park. The Salt Creek Sanitary bill is sent out quarterly and usually will come a week after the Village of Villa Park Bill. If you receive your Salt Creek bill and have not received the Village of Villa Park’s bill, please contact the Village of Villa Park immediately.
For more information about the Salt Creek Sanitary District billing, contact them directly at 630-832-3637. A drop box for Salt Creek Sanitary District bills is available outside the Villa Park Village Hall for your convenience. Payments cannot be made inside the Village Hall for Salt Creek Sanitary District.
Various Utility Bill Payment Options
- Drop-off payments can be taken via the Village drop box located in the Village Hall parking lot, or Johnson’s Lighthouse Point located at 1 W. St. Charles Rd.
Utility Billing through BS&A
The Village of Villa Park transitioned to a new payment system, BS&A, replacing Xpress Bill Pay in January 2025. BS&A allows you to view bills, make payments, manage autopay, and sign up for paperless billing.
You can now create a new BS&A account! Click this link to pay your bill and/or create a BS&A account. You only need to register for an account if you'd like to set up autopay and paperless billing. After clicking the link, choose Register at the top right or Pay a Bill. To find your account number, check your most recent bill. If you receive paperless billing, use the account number in your email statement with dashes (XX-XXXXX-XX).
For help, check out our how-to guides or contact the Finance Department at 630-834-8500.
BS&A Basics | Making a Payment | Creating an Account | AutoPay & Paperless Billing Set Up
*Please note: If you register for Autopay using your bank account (account and routing number), you will receive a confirmation email from Link by Stripe to verify the email address you're using to register for Autopay. Link by Stripe is the payment processor for BS&A.
*Please note: If you do not use online bill pay, these changes do not apply and you can continue to pay your utility bill via check as usual.
Billing and payments Billing & Payment Billing & Payment Billing & Payment Billing & Payment Billing & Payment Billing & Payment Billing & Payment Billing & Payment Billing & Payment Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon Important Notice: Payment Changes Coming Soon
Billing & Payment Information
All water, sewer, and refuse services are billed monthly and are payable within 20 days. If payment of the full amount of the bill is not made within this period, a service charge of 5% of the amount still outstanding will be added to the amount due. Please return the bottom portion of your Village utility bill to ensure it gets posted to the proper account. Any questions about your water, sewer, and refuse services can be addressed by contacting the Utility Billing Clerk at 630-834-8500. For security purposes, you will need to provide your account number, name, and service address of the account to obtain account information. If you are close to the water shutoff or the due date, please pay directly at the Village Hall.
Online Payments Through Your Bank
Pay your bill with a service provided by your own bank. If you are paying online through your bank, you must provide them with your correct utility bill account number. When you make a payment this way, your bank withdraws the money from your account and either processes a check made payable to the Village and mails it, or may send the funds electronically. Please allow 7 to 10 days for the check to be received by the Village if mailed by your bank.
By Mail
Mail your payment to Villa Park Village Hall, 20 S. Ardmore Ave. Villa Park, IL 60181. Make sure to include your account number. Please allow 7 to 10 days for mailing and processing, as the Utility Billing Division must receive your payment in the mail by the date it is due, regardless of when the payment is postmarked.
In Person
We love to see you! Pay your bill in person at the Village Hall, 20 S. Ardmore Ave. We accept cash, check, credit, and debit cards.
Final Meter Reading
A final meter reading needs to be done on the day of your closing (move-out date) in order to send a final bill and close your account with us. This request must be made by completing the closing bill request form which is available in the Finance Department at the Village Hall located at 20 S. Ardmore Avenue; or available for online submission below.
You must provide your account number, name on account, service address, and forwarding address for mailing purposes.
Selling Your Property and Compliance Inspection
No transfer stamps are required for the sale of your home in Villa Park. However, before selling your home, you are responsible for obtaining a Certificate of Compliance. This inspection is required upon the sale or transfer of title of any property in the Village and to verify that there are no illegal stormwater connections to the sanitary sewer system on the premises.
Please contact the Public Works Department (630) 834-8505 to set up an appointment. There is a $50.00 fee that can be paid at Public Works, 11 W. Home Ave. Payment can be made by cash, cashier's check, or money order (personal or business checks will not be accepted for the certificate of compliance fee).
Security Deposit
A security deposit is required from the applicant for each home or commercial unit to be serviced with water. The deposit is refundable upon request after 4 years of good payment history or will be applied to your final water bill. If the residence or commercial unit to be served is not occupied by the owner, a security deposit will be required from the tenant occupying the premises. The security deposit is $150 for single-family homes, or per unit for multiple-family dwellings and is payable before occupancy. Business owners should contact the Utility Billing Clerk at 630-834-8500 for deposit amounts.
The water and sewer portion of your bill is based on usage. You will be charged for either every 1 gallon or 1000 gallons of water used at the current rate depending on the meter located at the service address.
2025 Utility Rates Increase
On April 26, 2021, the President and Board of Trustees received and reviewed a water and wastewater rate study dated April 2021 by Stanley Consultants that determined rate increases were required to maintain water and wastewater services to fund capital expenses related to the Village’s proposed capital improvement plan, to provide for the increasing utility costs due to inflation, to cover increased maintenance costs, to compensate for the declining water usage due to ongoing conservation efforts, and to pay for the water rate increases programmed by the City of Chicago and the DuPage Water Commission. Please see the current rates below.
Village of Villa Park Utility Billing Fees | ||
|---|---|---|
INCORPORATED RATES | RESIDENTIAL | COMMERCIAL |
Water per 1,000 gallons as of 1/1/26 | $10.54 | $10.54 |
Sewer per 1,000 gallons as of 1/1/26 | $3.85 | $3.85 |
Waste Water Charge Fee per month as of 1/1/26 | $1.80 | $1.80 |
Combined Sewer Separation as of 1/1/26 | $4.83 | $9.66 |
Water Charge Fee per month based on water meter size 1/1/26 | 3/4" $5.23 1" $9.42 1 1/4" $14.64 1 1/2" $20.91 2" $37.12 3" $82.53 4" or larger $148.44 | |
Other Related Fees
*In order to provide the residents of Villa Park with the best possible infrastructure improvements, you will note the addition of fees for the stormwater management program and combined sewer separation. The fees are meant to provide funding for the construction of improvements to alleviate flooding and reduce sewer back-ups during storm events. The funds would be used for combined sewer separation and stormwater improvements, mostly in conjunction with scheduled road improvements.
Late fees are assessed the day after your due date at a rate of 5% of your total amount due. Any funds that are returned to the Village of Villa Park will be charged a returned check fee of $40.00. The amount of the check and the applicable fees must be paid by cash or money order. In the event of a returned check, your account will be placed on a cash-only basis for a one-year period. A notice will be sent to you, and if not paid the water service will be terminated and a reinstatement fee will need to be paid to re-establish service.
Municipal Aggregation
In summer 2025, the Village Board approved to restart an electric aggregation renewal with a Chicago–based company, MC Squared Energy Services, LLC (MC²). The agreement will serve eligible residents and small business customers with an electric supply price equal to the ComEd rate beginning with the May 2025 ComEd meter read cycle. In addition, this electric aggregation program provides the Village with a civic contribution used for park renovations and beautification in Villa Park.
Residents will pay the exact same rate as they were before, while still being billed and having their power delivered by ComEd. There is virtually no change to residents. All residents will receive notices around March 19th, but please refer to your specific letter for more information. Not all residents will receive the same letter. See ‘Next Steps’ below for information about the different types of notices.
What is Electric Aggregation?
Since 2009, the State of Illinois has authorized municipalities to arrange for the provision of electricity to residential and small commercial retail customers by alternative electric suppliers (i.e., suppliers other than ComEd). An electric aggregation program allows municipalities to pool residential and small commercial retail customers together for the joint purchase of electricity. Communities may be able to leverage the buying power of thousands of residents and small businesses to obtain lower supply rates or other benefits. Click here Version Options Utilities Headline for more information from the EPA about “community choice aggregation.”
Contact Us
MC²
Village of Villa Park’s Aggregation Program Supplier
- Phone: 833-206-3584
- Adam Hoover
MC² Consultant
- Phone: 224-255-5135
- Email: ahoover@nimec.net
- ComEd
- Phone: 800-334-7661